Privacy Policy

1. Introduction

Sytalog (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B catalog management platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company name)
• Billing information (processed securely through our payment provider)
• Product catalog data you upload to our platform
• Supplier information you enter
• Communications with our support team

2.2 Information Collected Automatically

• Usage data (features used, pages visited)
• Device and browser information
• IP address and general location
• Log data (access times, errors)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process your transactions
• Send you service-related communications
• Improve our platform and develop new features
• Respond to your inquiries and provide support
• Ensure security and prevent fraud

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (hosting, payment processing)
• Professional advisors (lawyers, accountants) as necessary
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

8. Cookies

We use essential cookies to operate our platform and analytics cookies to understand usage patterns. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@sytalog.com
Address: [Company Address]